Laurie M. Rogers
12 Tamarack Ct.
Easton, PA 18040-8370
(610) 340-4381 (home) / (805) 754-1475 (cell)
e-mail:
cntryfrek2006@gmail.com
SUMMARY
I’m a responsible, reliable, energetic and positive person with many years of business experience including Inside Sales, Telemarketing, General Office and Client Services.
EXPERIENCE
ADP;
Allentown, PA
September 2008 - present
Inside
Sales
EXPRESS TIMES;
Easton, PA
March 2007- August 2008
Inside
Sales - Easton, PA April 2008 - August 2008
Responsibilities include:
· Generation of $6K to $7K of advertising revenue per month
· Ad development; presentation of final product; delivery and gaining client acceptance
· Managing, verifying and layout of special and weekly sections
Achievements:
· Exceeded revenue expectations by an average of 105.3% monthly
· Received customer satisfaction letters and company accolades
Administrative Assistant - Asbury, NJ March 2007 - April 2008
Responsibilities include:
· Receiving all online ads and entering them into company system
· Completing transfers and billing verification
· Assuring attainment of daily calling goals that the reps have to make
· Customer Service - resolving issues customers may have regarding their ads
· Assisting reps with formatting of ads from outside clients
SUNSET HILLS
COUNTRY CLUB; Thousand Oaks, CA
2006 - present
Bartender, Server, Portable Bar on Golf Cart
Responsibilities include:
· Sales – selling beverages to the members – both on the course as well as at the bar
· Customer Service - making the members happy and to feel that they are the most important person there
· Setting up bar, cart, and tables
· Serving drinks / food to members
· Training and mentoring of new employees
Achievements:
· Top beverage cart sales person
· First and only bartender to sell our top of the line premium product
· Developed and wrote new employee training guide
KINDERCARE;
Moorpark, CA
2004 - 2006
Student Teacher
Responsibilities include:
· Instructing and teaching children on topics such as crafts, calendar, weather, alphabet, etc.
· Supervising during naps and play time
· Covering for teachers in the center at breaks
A CHILD’S GARDEN
OF LEARNING; Budd Lake, NJ
2003 - 2003
Student Teacher
Responsibilities include:
· Instructing and teaching children on topics such as crafts, calendar, weather, colors, alphabet
· Supervising during naps and play time
· Development of lesson plans
LIFESTYLE-DYNAMICS, Andover, NJ
2001 - 2003
Sales
Responsibilities include:
· Answering telephones, taking telephone orders
· Product sales
· Working shows and performing demonstrations
MOUNTAIN VIEW
PHYSICAL THERAPY, Hackettstown, NJ
2001 - 2003
Aide
Responsibilities include:
· Assisting patients with exercises, administering heat, removal of stem
· Scheduling appointments
· General cleanup
COUNTY COLLEGE OF
MORRIS, Randolph, NJ 2001 - 2002
Student Aide – Academic Affairs Office
Responsibilities include:
· Answering telephones
· Assisting students in checking class availability, registration, adding and dropping courses
· Computer work
TELEPHONE TRAINING
CENTER, Hackettstown, NJ
1995 - 2003
Office Staff
Assisted in the daily operation of the business. Responsibilities included answering telephone calls, folding and stuffing envelopes for mailers, printing telephone overlays, addressing and labeling envelopes.
Private Child Care 1995 - 2001
I was responsible for the care, feeding and well being for 15 different children from 5 various families, ages ranging from 12 years to newborn.
EDUCATION
Associate Degree – Early Childhood Education - County College of Morris – Randolph, NJ
TV / Print Modeling – John Casablanca Modeling Center, Langhorn, PA
SKILLS & CERTIFICATIONS
AED / CPR Certifications
Intermediate fluency in Spanish
Business telephone systems, Voice Mail, Fax, E-Mail
Microsoft Office Suite and Microsoft Publisher
ACTIVITIES, AWARDS & HONORS
Singer in church praise band
Performed 2 solo’s at college staff / faculty seminar (2002)
Sports (Volleyball, Basketball, Softball)
Sang 2 solo’s on school choir cruise to Cozumel (2001)
Leader of cheerleading / dance team at U-Turn Youth Outreach
Sang with choir at graduation ceremonies (1998 – 2001)
Cheerleading for 3 years (1999 – 2001)
Sang solo at school talent show (1999)
REACH Program – West Morris Central High School (1999 – 2001)
Singer in band at U-Turn Youth Outreach